Plugged-in, Always-on, and LESS Productive?

If you can’t seem to put your smartphone down – answering business calls and responding to emails at any hour – you may want to consider making room for some down time to avoid a drop in business productivity and customer satisfaction.  The CBSnews.com article Why smartphone culture reduces productivity provides insight on the findings from a recent study conducted by Harvard Business School Professor Leslie Perlow, which indicate that an always-on company culture may be counterproductive to employees and clients.

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