Thoughts on the Mitel BPC Part I
I recently returned from the Mitel Business Partner Conference that took place in San Diego at the end of June. The weather, of course, was perfect. But my biggest thrill, as always, was the opportunity to spend quality time with some of our existing clients. Our very first clients were Mitel resellers (I worked at Mitel just before I started CorsPro), so it’s a pleasure to catch up live with folks who in some cases have been with us for several years (one of the things I’m most proud of is our 95%+ client retention rate).
The hot topics at this year’s conference were financial strength (of Mitel), virtualization and the brand-new Mitel UC360 Collaboration Point. Compared to many in the industry, Mitel’s profitability and balance sheet are very strong, positioning them well for the future. As for virtualization, Mitel continues to be the leader in providing solutions that enable companies to virtualize their communications infrastructure. The BIG show stealer, however, was the launch of Mitel’s new multimedia collaboration device, the UC360 Collaboration Point. With its elegant design and simple user interface, the new device makes it quick and easy to collaborate and incorporate multiple types of media (voice, shared screens and applications, etc.) into multi-location meetings amongst co-workers, partners and customers.
The conference also gave us an opportunity to catch up with some of our close partners. GreatAmerica and Tigerpaw were also exhibiting there, and all of us had materials in our booths that referenced what we’re doing together. GreatAmerica had a continuously running video of BSB’s Steve Klenner – a customer of all three companies – discussing how GreatAmerica’s managed services program has dramatically impacted their business. The video showed an example of a managed services proposal that was generated by SalesDoc Architect.
Tigerpaw was also a very active exhibitor at the show, and generated lots of traffic at their booth. We look forward to exhibiting at THEIR conference in September, and hope to see many of you there.
For an overview of the hot topics about SalesDoc Architect from our clients’ perspectives – go to Thoughts on the Mitel BPC, Part II.