Support

We’re at your service when you need us.

SalesDoc Architect is a critical component in the revenue generating activities of our clients.  So, when help is needed, we are ready to assist with any problems that arise through our comprehensive support, included as part of your SalesDoc Architect subscription services.  We provide:

• Multichannel support via web, phone and email during normal business hours with a guaranteed response within 4 business hours
• Expansive Help sections included within the SalesDoc Architect application
• Online product support resources, including detailed product updates and tips and suggestions on our blog

We understand that some of our clients may require advanced support services.  We are happy to create a support plan to meet your needs.  Contact us to learn more>

Support for current customers

If you are a current customer and require support services, please email us, call us at 888-297-8845, Option 2, or use our contact support page to report your issue and attach supporting documents or screen shots.